We've spent many years building a great network so you don't have to. We're constantly tuning and upgrading in order to provide you a stable and secure repository for your critical data.
Connectivity
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Multiple dedicated fiber optic Internet connections
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Redundant and efficient routing via BGP4 protocol
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Redundant firewalls and routers with automatic BGP session failover
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CAT6 Gigabit ethernet throughout
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Capability for point to point, private, low-latency, connectivity for fiber and cable Internet customers
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Office-to-office VPN capability
Power Infrastructure
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Entire network protected by large scale UPS battery backup
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Automatic transfer switch brings backup power online within seconds of loss of commercial power
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On site natural gas powered generator with capacity to run entire facility for weeks without interruption or refueling
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Redundant A/B electrical circuits for every equipment cabinet feed redundant power supplies with unique circuits
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Network enabled power distribution units (PDU) with automatic transfer switches enable even single power source devices with redundant power circuits
Equipment
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HP enterprise servers and storage equipment
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All disk arrays configured with redundancy
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Redundant power supplies fed from redundant electrical circuits
Architecture
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Multi-layer security model
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Separation of public and private data communications
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Dedicated high performance storage network
Environmental and Equipment Health
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Dedicated CRAC (Computer Room Air Conditioner) for temperature and humidity control
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Redundant Liebert CRAC (Computer Room Air Conditioner) units
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24x7 monitoring of network and service availability
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All servers monitored for health (RAID status, power supply status, temperature)
Data Safeguards and Privacy
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Hourly snapshots with off site replication of data & virtual machine disk images
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ISG Blackbox Online Backup performs file based backups several times per day
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Online backups replicated in real time to redundant server
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Physical access to data center limited to ISG employees
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Customer access to data center only when accompanied by ISG personnel